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How to use the Export feature in Matterport Capture

FIntroduced in Capture version 4.0.5, the Export feature allows you to easily export and import jobs on your iOS device. Previously this kind of activity required 3rd party desktop software tools which could risk errors since the internal file structure wasn't designed for user editing.

There are a few reasons to use the Export feature:

  • Moving scanned jobs to another device

  • Freeing up space on the iOS device to accommodate new jobs

  • Building a backup archive of past work

  • Sharing job files with other colleagues

NOTE: Exporting has a certain level of risk of data loss. As a precaution we recommend that you complete the scanning of the project, add markers if needed, and upload the jobs into your Matterport account prior to exporting. This ensures that the project exists in Matterport in some form.

Install your storage apps and get organized

If you haven’t yet, install the apps of your cloud File hosting service applications on your device. Here are a few examples:

  • Dropbox

  • Google Drive

  • Microsoft OneDrive

Log into your account in your cloud storage app on your device.

Make a folder in your cloud storage service that is clearly a place for storing Matterport Exports.

Begin the Export Process

With those preparations done, launch your Matterport Capture app.

Find your job that you wish to Export. Next to each job name, there is an ellipsis icon (3 dots). Choose the Export option from the list.

You will see a progress circle as your model’s *.zip file is prepared. This may take a few minutes.

The next window will allow you to choose which service to use as your destination for the *.zip file.


Open the Capture app, select the three dots in the top right corner and select Import Job

Next, select Import ZIP

Finally, select the location of the project file

NOTE: Do not edit the files within the *.zip package. Do not rename or add or delete content to it. The contents are cross-indexed and are not meant to be manually edited.

If your goal is to free up space on your iOS device, after successfully exporting the project and saving the file elsewhere, you may delete the project within Capture. Deleting job files manually using iExplorer or iMazing (3rd party desktop tools) could confuse Capture’s job database.

Frequently Asked Questions

Why should I use the Export feature instead of iExplorer?

Using the Export feature is much faster, easier and accurate. If the exported job was duplicated and made into a copy, then it contains all the data for that file. The iExplorer process does not collect all the files for the job. Deleting job files manually using iExplorer or iMazing (3rd party desktop tools) could confuse Capture’s job database.

Can iOS devices import Android projects?

No, you cannot import jobs from another operating system. This means that you cannot import iOS jobs into Android or vice versa.

Is it possible to Export multiple projects at once?

This is not possible. You’ll notice that you can select multiple jobs in the Capture interface, but the only options you are given are Upload, Duplicate, and Delete. You must initiate each job to be exported separately.

Can you export to a Hard drive?

This is possible with using the ‘Save to Files’ option on your iOS device as the destination location. Then you can use iTunes to offload the *.zip file onto a desktop computer. This has a downside: it doesn’t free up any space because you have the original project file plus the *.zip file on your device. Don’t choose this option if your device is in an almost-full state.

Can I download a processed Matterport cloud model to my device to use in the Capture app?

No, this is not possible.


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